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Dear Nana

we met at your counter at Barneys, im the girl whose face went red and got a bit freaked out. well i did go back the next day and purchased the product, however i forgot to put the cleanser in my case and consequently had the cleanser confiscated at Zurich Airport, to my utter devastation !!. anyway thankfully your girl rachel has given me an extra pot of cleanser and so i have managed since to use the cleanser and cream. I must commend you for recommending it to me because my skin does look heaps better and will definately recommend to my friends. i am now writing to you to enquire how i can get hold of some more .... as need to replace the cleanser. let me know what the process is ?

thanks and regards

Rachel Allen.

Hello again Nana,

Something very strange is happening with my skin, in a great way, which I am sure Michael is aware would happen.

You know I am always my own guinea pig and the results I have had have been getting better and better and that like it says on the grey instruction leaflet, I have only been using the product once a day with great results. Soooooooo, one step further, i stopped using anything for three days, and guess what, my skin did it all for itself.

I am obviously going to continue with the products in case my skin slows down again but even I am shocked about what Bionova can do. I have used such tiny amounts, that the products I bought from you in February, I am nearing the end of my first pot of dry skin cream. That's 5 months and it will probably last me 6!!!!!!!!!!!!! Wow. Wow. Wow.

Yesterday afternoon in Peter Jones I stood there with not a scrap of makeup on (not even mascara) and sold. I think I look better with eye makeup but I really do not need foundation anymore.

You know I really believe in the brand but this is a step further. Everything you say is absolutely TRUE. I am so used to reading what products are going to do for me that I am NOT disappointed when they do not work, I just accept it as the advertising and part of the hype.

Bionova is totally honest. Unbelievable, even I am shocked.......... and i totally love the brand.

Another experiment, to see where clients go wrong. I put a lot (for Bionova) of activator on my face and guess what my skin became over activated!!!!!! I had to wash it off. There really are active ingredients in Bionova. They really do make the skin work for itself.

Please, please thank Michael for his genius in his research and for his integrity in describing his products. And thank you too, Nana, for bringing these amazing products to a wider audience and maintaining the honesty and integrity in everything you do.

All my good wishes,

Ann

Hi Nana!

So good to meet you last week in Barney's New York store. Thank you for introducing me to Bionova, I have just started using it and as you suggested, wanted to email you to share my progress.
I have now returned to Australia and am using the product twice a day - I've been using it properly for about 3-4 days now.
I received a compliment from my friend today, she said that my skin looked really good, like it was glowing and it looked a lot smoother than usual so this is a great outcome! :)
I can really feel that my skin is a lot smoother than usual so this is a great outcome! :)
Thanks a lot!

Karina

Hi Nana,

My skin is feeling great actually and the dryness has gone.
I am using the cream twice a day... and the massage once a week
My next question is, how long will it take to ship more supplies (esp the cream as the jar is quite small) out to Australia?
Thanks again for introducing me to Bionova - I love it!

Karina

Hi Nana:

I met you at Barneys on Monday night, after the event we held for WAVE.
I bought the products you recommended, but we had to custom order one item. You gave me eye cleanser as you didn't have a sample of the regular cleanser, and a sample of the mask for oily skin. I brought home a full size jar of the massage cream.

Last night I tried everything for the first time and loved the effects.

However, I need to know what to do next. Do I use the cleanser morning and night? Is it the massage cream or the mask that I use only a couple times a week? After cleansing, what do I use to moisturize?

I appreciate taking the time to answer ALL my questions!!!
Thanks so much,

Danielle Fraser

Thank you for you speedy response, and thank you once again for your most appreciated generosity.
Hand on Heart I TRUELY BELIEVE IN YOUR WONDERFUL INNOVATIVE PRODUCTS they have made such a difference to my skin. I am 55 years of age and my friends are so envious of the way my skin looks and I tell them about my little secret........BIONOVA and urge them to look it up on the internet for themselves.

Regards
Janet Wyatt

Ps. AS stated aboveI sincerely believe in the innovative Bionova Products you supply and the profound affect that they have had on my skin and I am confident that it is only a matter of time before Bionova will be a constant supplier to major outets in the UK. Its all about spreading the word about these wonderful products and I can honestly say that nothing in my beauty regime had has the profound affect that bionova has had on my skin. I am a devout believer in this product because I have seen the results on my own skin over the past three years.I wish you every success for the future because you most certainly deserve it.
Good luck for the future
Kind regards

Janet Wyatt.

Ps. Who needs a face lift when you can have Bionova!!!!!!

Hi Nana.
I used Bionova. That's good. I like it! My skin becomes good.
Thanks a lot.
--------------------------------------
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Helloo Nana
How are you?

Its Hayley! The swimmer who bought the face cream from you in Barneys.
Just to let you now, going home with my shopping went smoothly, as I'd hoped! I want to come back to New York though, I love it there, I am definatly going to come back very soon. I started to use the creams on monday night, and wow they are amazing! Hope they keep working.
When are you going to come to England?

Take care

Hay x

Hi Nana,
This is Ellie. Thanks for introducing your amazing product to me! I have used if for a month and it feels great.
Before, I used cle de peau, Shu Uemura, Lancome......nothing feels like Bionova. Especially the massage cream, I love it! The longer I massage my face, the better my skin feels. I really have to thank you! Well, I stopped by Barney's some days ago and you weren't there. I'd like to get an appointment with you soon. So when is convenient for you? Or what days are you off work? Perhaps maybe I shouldn't put on any make up so you can take a better look at my skin? btw, if you want to call me, my cell is 646-410-3993. See you soon!

Best,

Ellie B. Chow

Dear Bionova
Bionova’s serum has enhanced the thickness of my skin and gives me a ‘couture’ complexion which stands out in such a unique way. I am literally questioned weekly by curious admirers wondering how I have achieved such beautiful skin. I believe anyone can have the beautiful complexion I have.
Bionova’s science and delivery system replenishes skin with ingredients found in healthy, youthful levels, the effect is like rolling back the clock to my teens. The comments I hear are often “are how are you able to have such youthful healthy skin at your age? Its unheard of!” I am eternally grateful to Bionova for bringing real knowledge, not marketing hype, to health and skin care.

Faithfully,

Heidi Nietert

Los Angeles, CA

Hi Irina,
Please feel free to use the following:
"I put it on every night and I really don't have to do much to my face in the morning. My Colleague asked me if i was wearing makeup this morning, and I am not!"
    - Latosha, 28, Very Dry Skin
"It feels healthy, like the serum is pulling all the bad stuff out of my skin! I love it!"
    - Courtney, 23, Normal skin
"I might be imagining things but I think the Bionova is making a difference, at least around my eyes. Looks like a better night's sleep."
    - Lisa, 60, Normal Skin
"I can feel a change within my skin, it's thighter and fuller."
    - Dana, 43, Combination

Jodi Schwaben
Inside Sales Representative

This is the ONLY product in the market that works …no undesirable side effects. Truly a miracle. I’m 35 and have acne since I was 15…tried many products including prescription products as well. Even the most expensive products in the market didn’t work and I could never understand why they would want you to apply layers of products when you have large pores and acne.
With BIONOVA just apply one cream and it does the trick. Have been using BIONOVA for over a year now and haven’t had a single pimple since a year. My skin looks amazing. No need to wear makeup or control my diet. I even use the body cream for acne on my back and chest and my skin has completely cleared up not to mention the texture of my skin is much better too.

Tanvi Desai
Project Consultant - Professional Services Group
Linedata

I struggled with my skin for years. Before I came across BIONOVA, I tried everything I possibly could to get rid of my acne, but nothing seemed to provide long-term results. When I finally found a product that was able to clear my skin, the acne would come right back if I forgot to use it for 2 days. When I was introduced to BIONOVA, I was so skeptical and didn’t believe that anything would be able to clear my skin permanently… but what intrigued me the most about the line was the remarkable technology behind it—I had never heard of a company that can use ingredients that my body naturally produces to heal my skin. It was something so fascinating, I just had to give it a try… and I’m so happy I did! My skin started to look healthier after the first 2 days and the acne that I had struggled with for years was gone in 2 weeks! The most impressive part about BIONOVA’s products is that now that my skin is stronger and healthier, I can travel for days without using the products and my skin doesn't have to suffer! I've been using BIONOVA for a few years now and I my acne has never reappeared!

Anchal S. Ahuja

I have been a loyal BIONOVA user for 3 years and had amazing success getting my acne under control and re-building my skin. The first time I tried BIONOVA, I could feel that the formulas were unlike any other that I had ever tried before. The approach is gentle on the skin, yet effective with advanced nano technology formulations. I would recommend BIONOVA to any friend because it is a long-term approach to skin correction and anti-aging benefits.

Jacqueline Haupt
Intercos America
Sales & Marketing Assistant Manager

After trying many skin care products one after another, I was already 38. I had many very large dark spots on my cheekbone and I had an inch size dark strip on each of my cheeks. The dark strips appeared to be getting darker and darker and I was even considering getting laser removal.
Every time I went to a facial spa, I was told that I had very thin skin, oily skin during summer and dry skin during winter. I had so called problem skin and I was very confused what to do. One day, I stopped at BIONOVA and got a cleanser, an anti-stress care cream and a massage cream with some doubts and with lots of hope, of course. The oil control issue was solved almost right away. My dark spots, which slowly appeared over past 38 years did not disappear overnight, but I definitely noticed they got much lighter 3 moths later, and even lighter 6 months later... Believe or not, my inch size dark strips on my cheek are almost gone. I could not believe that these spots can be treated by basic skin care. Recently, I started using wrinkle treatment. This made my skin a lot thicker. Over all, after 10 months, my skin is totally under control, incredibly soft and thicker. One more thing, I wear less make up.
Thank you BIONOVA! You gave me confidence.

Eriko Tsunoda
39, Self Employed

Why I love, use, and recommend BIONOVA…
That’s easy.
I love the conceptualization of the product that all of the ingredients are found within the body, therefore making it easier to absorb, activate and actually see results. I pay attention to everything that I eat & drink to be healthy, fresh & organic, so naturally I want the best for my face. Most skin products say a lot, but rarely do a lot. BIONOVA is easy to use and makes sense; oil zone use oily focused product, normal/dry zone use normal/dry products; are you 25? Or 45? What type of climate? I love that it is customized for me.

Devin Winter
Account Executive
Jason Wu

In my 20's I developed adult acne. I started out using Proactive. It worked for about 2 years but then my acne reemerged. I was then introduced to the BIONOVA skin care line. My acne cleared up in six months! I am now using BIONOVA products for normal to dry skin and anti-stress combination skin. I could not be happier with the way my skin looks and feels like. I am more confident and self-assured in my appearance as a result of using BIONOVA products! I recommend them to all my friends. Especially those who have acne problems.

Michael Molinaro Hsiao Botte
CFO

"I would like to share with you the wonderful experience I have had with all BIONOVA products. I started using BIONOVA in January of 2006 and the results are tremendous. Every aspect of my skin has improved:
the skin tone has evened out, the blemishes are a 100% better, the skin is smoother and even the color is different (I was prone to redness and now it's gone)! I have recommended BIONOVA to my mother and my friends and they are thanking me for the results. My friend's skin problem that even a combination of dermatological creams and steroids could not cure improved greatly within the first two weeks, and now it is completely gone. She used acne/scar cream. I only wish BIONOVA existed when I was a teenager. This is the ONLY thing that has ever worked for me in such a dramatic way. I use all the products, exclusively - and the results are for everyone to see!"

Gina

New York

Dear Bionova:
I just wanted to let you know that I am a great fan of all your products.
I started using your Bionova eye cream, because my eyes are highly allergic and I was experimenting with all different makes. I found that Bionova does not irritate my eyes and at the same time helps my wrinkles and dark circles. After having such success with the eye cream I started using variety of other products - e.g. activator, cleanser, anti-aging cream and they all deliver what they promise. My new favorite is the self-tanning cream. It goes on evenly and feels like a moisturizer. I even use it instead of a foundation on a sunny day. I hope you continue to expand with variety of products as every new product is a winner.

Sincerely Alexandra

Staten Island, New York

"I started using Bionova products in late 2001. I started with the custom eye cream. Weeks after I started, my teenage daughter remarked, unprompted,thatitlooked as if the area around my eyes was tightening up. Remember,this was unprompted and a teenage girl to her mother. Face and neck cream were added to my regimen and I felt happy with the results. Over extended time, any facial dryness I had was eliminated. The need for moisturizer to start the day or to be added during the day was eliminated. Pleasing myself was most important but having others comment on the natural glow of my facial complexion was always good to hear. This face was born in 1947, by the way and has seen a lot of sun. In the past year, I've started using the Bionova cleanser, eye makeup remover and the cream activator as well as the facial mask. I had thought things couldn't really improve beyond where they were. After all, I wasn't getting younger each day. I was wrong. The cleanser definitely does a better job of cleaning than anything I've used. There are several specific points on my face that seem to have a larger pore or two and these pores accumulate dirt, despite best intentions. The mask/cleaner combination has lifted that dirt for the first time. The cream activator was the last item I've added and I'm amazed at what this does. Pores got even tighter, face smoother, skin brighter. My goals for my skin are for it to feel good to me, to appear as good as it can to others and to not resort to extreme surgical or chemical measures to achieve this. I would be lost without Bionova......"

Joan

Franklin Lakes, NJ

"Hello, My skin condition has improved a lot and I would like to thank you!!! I would like to order more of Bionva products, but I just have couple more questions: 1) The Bio1 Act cream avticator- is this a day time lotion?? or I use it then apply my N1 face cream on top?? 2) On the instruction of my N1 eye cream says that after 2 weeks, use once a day, perferable @ nigh time. Should I apply any eye cream in the morning then?? 3) I would also like to get your face massage cream & neck treatment cream as well, but they are not available @ Barneys NY on line. Any other ways I could order these 2 products?? thanks you very much!!"

Lisa

USA

"Hi,
I lived in New York before and ordered products from you via Barneys homepage. I have now just moved back to Stockholm, Sweden and i would be so very happy if it was possible to send stuff to my address here but when i went into my account it was not possible to change the address to a forreign address. Since the products were very good for my skin i would appreciate if you could help me woth this.

Let me know if this is possible. All the very best,"

Jonas

Stockholm, Sweden

"Hello,

I wanted to let you know I just received a custom blended eye cream from you the other day. I used it for the first time last night - I know you're not supposed to notice any results this quickly, but I was absolutely amazed at how my skin looked when I applied this!! The fine lines and wrinkles were just smoothed away - I loved it! Usually I wake up in the morning with very dry skin under my eyes, but this morning my skin looked healthy and hydrated. I can't believe it! I can only imagine how my skin will look after using this for 6-8 weeks and the real results become visible… .

I'm so happy with this eye cream that I would like to purchase another product from you. I'd like to get a facial cream; however, my skin is combination oily and dry along with the beginning of some fine lines (but these are predominantly around my eyes). I'm 35 years old. I wasn't sure which product would be the best for me: (1) Oil-Dry/Wrinkle Treatment, (2) Anti-Stress Care for Oil-Dry Skin, (3) Custom blending another cream for my face, or (4) purchasing one dry skin cream and one oily skin cream.

What do you suggest? Also, is this a cream that I'd use twice a day or just at night?

Thank you so much for your help. I'd love to order this on Thursday --- you have an amazing product! I've been using Revive for the past 5 or 6 years and thought this was the best....I think I was wrong”

Christine

USA

Dear Bionova!

I have been using some of your fantastic products for 3 or 4 weeks now.
They are great, and give more results than anything I've tried before.
Thanks for bringing them to QVC!……

Sylvia A.

UK

………I am happy, the products are WONDERFUL, my skin looks good.
I have oily skin and Bionova is the best.

Regards,

Peggy S.

USA

Hi

I love bionova!
Nothing has ever worked for me before, and bionova is absolutely terrific. I still get mild breakouts, but my large, cystic acne has totally cleared up. i recommend it to anyone who has an acne problem.

Emily B.

UK

Hi,

I have recently started using Bionova products …….. and am delighted at the results.
I purchased the starter kit containing Cleanser, Eye Make Up Remover, Activator and the Mask for Normal/Dry Skin and also purchased the Anti Stress Moisturiser for Normal/Dry Skin.
I have always been lucky enough to have good skin with very few problems but since using Bionova for the last month, I can definitely say my skin has never looked better and I am happy to go to work without make-up now - although it would be lovely if you also produced a foundation……..

Veronica L.

UK

Hi
Just wanted to let you know I'm enjoying the cream very much and recommending it to my friends. I will most likely order another one soon.

Thanks,
Lana P.

UK

Hello,

…..The anti-stress cream is great! My skin looks as good as ever…the odor was a little overwhelming at first, but with any high grade products without irritating fragrances are like that. Do you have any more events coming up on the West Coast?

Eric H.

USA



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